Mailbox domain administrator

From KhoLiX Wiki

A person who in charge your company/enterprise's submail system. Mailbox domain administrator can perform the following tasks.

Adding new mailboxes, mailusers and mailaddress
Deleting mailboxes, mailusers and mailaddress
Creating domain forward map of mailaddress i.e..
```
you@yourdomain.com -> another@othermail.com
```

Creating alias map of mailaddress i.e..

department@domain.com -> roy@domain.com jas@domain.com

Setting mailboxes quota/storage level
Setting catchall account for your domain

1 Typical Tasks
2 Mailaddress Alias Strategy
3 Mailaddress Forward Strategy
4 Related Articles

[edit] Typical Tasks

Create generic mailaddress for your domain. The following are generic mailaddresses.

feedback sale sales billing support supports contact webmaster admin

[edit] Mailaddress Alias Strategy

If your company/enterprise have different departments with different in charge persons, the following alias map is recommanded. Alias is just virtual e-mail address which may not necessary to have actual mailbox. Alias act like virtual office or mail address in real life. But if you want to reply mail as department mailaddress e.g.. sales@domain.com to your client, you have to create mailbox for it first then use forward map (see below Forward Map section).

Create individual sale person mail addresses. e.g..
```
roy@domain.com jescika@domain.com
```
Add department alias address to those sale person mail addresses. e.g..

Addalias sales@domain.com -> roy@domain.com
Addalias sales@domain.com -> jescika@domain.com

Again, sales@domain.com may not necessary to have actual mailbox otherwise use Forward Map.

[edit] Mailaddress Forward Strategy

Mailaddress forward map normally intend for forward other mail system or another domain. For example, you want to forward you@yourdomain.com to you@yahoo.com. In forward map, you can set whether the forwarded mails still keep inside the respective mailbox or not.

Create individual sale person mailaddresses. e.g..

roy@domain.com jescika@domain.com lisa.departmenthead@domain.com

Create department mailaddress e.g..
```
sales@domain.com
```
Add forward map for incoming mails e.g..

sales@domain.com -> roy@domain.com jescika@domain.com lisa.departmenthead@domain.com

In this scenario, lisa.departmenthead@domain.com can access to sales@domain.com and lisa.departmenthead@domain.com mailbox. If the mail have to reply as representing department, then Lisa can access to sales@domain.com mailbox and reply the client's mail.